Guild Group Holdings, Hawthorne Melbourne, 2009 – Present

Service Desk Support Officer responsible for IT level 1 support, software installation, remote assistance, incident management, logging emails and phone calls, technical documentation and operate service desk activities and complete all necessary processes.

 Softech Pvt.Ltd., Industrial Area Phase 5 Mohali, 2001 -2003

System Technician responsible for operating systems, software installation, hardware upgrade and repairs, installation of networking equipments and daily data backups.